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How do I delete my account, after someone has tried to take control of it.

I've not used my Apple account in over 10 years.


I've recently been notified of password changes etc.


I've managed to wrestle back control of the password. But my details have been changed i.e. security questions, date of birth.


I'm trying to now delete my account. But I'm not able to without the details above.


Anyone know how I can do this?


Thanks

2 replies

You say that you apparently no longer have access to the account. If you cannot regain access to the account then it is no longer "your" account and you cannot request deletion of it unless you can otherwise convince Apple that you are the true account owner. To do that you will need to contact Apple Support about the account.


Read this article if you think your Apple Account has been compromised. --> If you think your Apple Account has been compromised - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support



Did you already check this related article and the steps mentioned?

...

How to permanently delete your Apple Account


Sign in to your Apple Account on Apple’s Data and Privacy page on a Mac, Windows PC, iPhone, iPad or Apple Vision Pro, and select “Request to delete your account”.

After requesting the deletion of your account, you’ll receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place. For a short period of time while your request is being processed, you can contact Apple Support, provide your access code and we’ll help you cancel your request so you can resume using your Apple Account.

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copied from: How to delete your Apple Account - Apple Support