Level 1 (5 points)

Charged €131 for Duolingo yearly subscription, can’t request a refund through Apple

Hi everyone,

I accidentally ended up subscribing to Duolingo after a free trial, and I was suddenly charged around €131 for a full year. I thought I would only be charged for one month after the free trial.

I cancelled the subscription immediately after noticing the charge, but now I can’t find the Duolingo purchase anymore in my Apple purchase history, so I’m unable to request a refund through Apple.

Does anyone know how I can still request a refund in this situation? I really can’t afford to lose €131, and I definitely didn’t intend to purchase a full-year subscription.

Any help would be greatly appreciated!

Posted on Oct 2, 2026 10:58 PM

3 replies

brbo

Level 8 (45,179 points)

Oct 2, 2026 11:16 PM in response to jusprive321

Re: "Charged €131 for Duolingo yearly subscription, ..."

Commiserations on your plight !

Free trials need to be canceled at least 24 hours before expiry, if you don't want to be charged. There is generally a list of terms and conditions available to check what you may be responsible for, before enrolling.

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Re: "... can’t request a refund through Apple"

For purchases that don't show up in the purchase history, it generally means these items are outside apple's own ecosystem. Apple provides an article : (link below):

About purchases not billed through the App Store or Apple In-App Purchase - Apple Support

Eg: says:

"If you paid for an app, a purchase within an app, or a subscription outside of Apple’s ecosystem, contact the developer for billing support or a refund. Apple is unable to provide support for these purchases."

There is much more info. in the article that may assist with contacting the developer about a refund.