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Someone initiated an account recovery request without my permission

Hello, my Apple ID has been compromised. Someone initiated an account recovery request without my permission. I received the confirmation email but failed to cancel it online. I need to cancel this recovery request immediately and secure my account. My Apple ID is ***@163.com.



[Edited by Moderator]

4 replies

If someone is trying to initiate an account recovery, that means that they do NOT have access to your account.


Additionally, by your simply using your account, any pending recovery request to Apple will automatically be cancelled.


So you’re undoubtedly fine; this might have just been a phishing attempt.


That said DO contact Official Apple Support as has been recommended.

Speak with Apple about this:


This support page has information about Apple support and service ➔ Contact Apple Support - Apple Support If live support options (chat, telephone) are available they will show near the bottom left. Telephone numbers may only work when calling from the same country.


With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country —> https://apps.apple.com/app/apple-support/id1130498044

This link takes you to a chat page for managing or editing an Apple Account. —> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


Welcome and thank you for reaching out. 🤗


To get the best possible technical support for your needs, try any of the following support options:


Get live expert assistance by contacting Apple Support:



In addition, you can try → Apple Support for assistance or download the Apple Support App. ↓


Thanks again for reaching out. 👍🏼


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer