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Lacie Hard Drive disappeared from desktop after Golden Gate 27.0.1 upgrade

Lacie Hard Drive disappeared from desktop after Golden Gate 27.0.1 upgrade. Greyed out in Disk Utility and will not mount.

The hard drive was working fine yesterday, but today I got a failed back up message and noticed the hard drive was no longer on the desktop. I checked disk utilities and it is now greyed out. Online suggestions said to try selecting the mount option but this does nothing. I now have no back up facility. I'm not sure if it is related to the Golden Gate upgrade or not?

1 reply

Is the hard disk appear as expected when connected to different computer?


Probably not the cause, but also an easy check: try a different cable.