Hello Apple Support,
My Apple Account (Apple ID) has been locked, and I no longer have access to the email address associated with the account. I also do not remember the date of birth registered on the account, so I cannot complete the password reset process.
I have had this iPhone in my possession for approximately four years and I am the legitimate owner/user of the device.
I would also like to mention that I am located in Iran, where we are required to use a VPN to access certain online services.
At the time of purchase, the shopkeeper created the Apple ID for me on the device but did not provide me with the account details or credentials. I no longer have access to the seller, so I am unable to contact them for assistance. However, I still have the original phone box and the sales invoice.
I would like to recover access to my Apple Account. I can provide the iPhone's serial number, IMEI, purchase receipt, phone box, and any other information you require to verify ownership.
Could you please tell me what documents or information you need from me to verify my identity and recover the account?
Thank you.
[Edited by Moderator]
