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JanWong12
User level: Level 1 (4 points)

Cannot recover Apple ID

This is my other Apple ID account, but I cannot recover it.


[Edited by Moderator]

Posted on Oct 2, 2026 1:16 PM

1 reply

MrHoffman
User level: Level 10 (169,253 points)

Oct 2, 2026 1:33 PM in response to JanWong12

Apple Account access and account recovery are something only Apple has access to, and only Apple can authorize. Not us.


Contact Apple Support: Contact Apple Support - Apple Support


Accounts with no two-factor authentication and with a re-used password can be trivially taken over, if that might be what happened here.

Originally posted at discussions.apple.com/thread/256369250