Level 1 (12 points)

Cannot create a New Apple account

I have never been this frustrated. Figured Apple have had this issue for years without solution. My brother never used an iPhone first time user I can’t create Apple ID for him. The phone is with me and I’m helping him setup the phone for hours. It’s either they say can’t send code to the number or can’t verify address. I want to give him one of my old iCloud account same issues I can’t receive code hence I’m stuck in a loop. I have used App Store, web and Apple Music to try and create an account nothing works. What do I do? I’ve exhausted all my options

Posted on Oct 2, 2026 10:02 AM

3 replies

MrHoffman

Level 10 (169,253 points)

Oct 2, 2026 10:13 AM in response to girliebanty

Is this a known-working iPhone, with a cellular plan?

Was the iPhone reset, as is expected?

As an alternative, you can create the Apple Account on the web, then log into it.

Sharing or transferring an Apple Account is a bad idea.

Katana-San

Level 10 (124,115 points)

Oct 2, 2026 1:51 PM in response to girliebanty

Hello~ What happened when you tried? Message or error? In the meantime see below…

If you can’t create an Apple Account or see “your account cannot be created at this time” - Apple Support

~Katana-San~

Smilin-Brian

Level 10 (97,882 points)

Oct 2, 2026 11:09 AM in response to girliebanty

Welcome and thank you for reaching out. 🤗

According to Apple:

If you can’t create an Apple Account:

If you see “your account cannot be created at this time” or you’re having trouble creating multiple accounts, get suggestions on different ways to create an Apple Account.
In certain countries or regions, you might be asked to confirm that you're an adult or to join a Family Sharing group.
Learn how to create an Apple Account for your child.
If you see “the maximum number of free accounts have been activated”, learn what it means.
After you create an Apple Account, learn how to sign in.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256369190