User level: Level 1 (4 points)Don't buy any apple watch jet black color very bad quality paint after 11 month watch look like 5 year old many chipig all over watch without any fall also button is not working try very hard press to use the button don't buy jet black color what can I do in my location no apple authorised service centre available
[Edited by Moderator]
Posted on Oct 2, 2026 9:35 AM
User level: Level 7 (20,243 points)Oct 2, 2026 6:20 PM in response to dipanshu144
dipanshu144 wrote:
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Is it a genuine Apple Watch?
I ask because mine is also jet black (Series 11) and after 10 months has none of the scratching and blemishes shown in your photos. Its surfaces are smooth and clean. The watch in your photos looks as if it has been scraped and scratched everywhere. And you report the button is not working. It should still be under warranty (by Apple) if 11 months old so have it serviced, any repairs should be covered. If no Apple Authorized Service Provider nearby, you can elect for mail in service with Apple.
User level: Level 8 (43,363 points)Oct 2, 2026 10:08 AM in response to dipanshu144
You would need to take that up with App Support: Contact - Official Apple Support
I have a series 10, black, aluminum that has been in use for 18 months and still looks pristine. Also, the finish on mine is not textured as yours appears to be. Where did you purchase it?
User level: Level 8 (43,363 points)Oct 3, 2026 9:30 AM in response to dipanshu144
You might the serial number here: https://checkcoverage.apple.com/products
User level: Level 10 (97,882 points)Oct 2, 2026 9:43 AM in response to dipanshu144
Welcome and thank you for reaching out. 🤗
You’ll need to provide → Product Feedback.
That would be the best method to ensure that your concern is addressed in a future update.
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 1 (4 points)Oct 2, 2026 12:42 PM in response to Kilgore-Trout
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User level: Level 8 (43,363 points)Oct 3, 2026 9:26 AM in response to steve626
The finish itself also looks different, including the ring around the sensor array.
Originally posted at discussions.apple.com/thread/256369182