Some of my emails coming in are marked as **junk** when they are from known contacts. It says they're in a junk folder but they are not. There is no NOT JUNK button to reset them. There is a button (see image) to make them junk. Mail says they are in a junk folder, but they are not in any junk folder on my mac. I would like to remove the junk designation and normalize these contacts but cannot find a way to do it. Any ideas?
Messages from contacts called Junk but they are not junk? How to fix?
Posted on Oct 2, 2026 7:03 AM