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niksarli
User level: Level 1 (4 points)

"No location found" for findmyitems on new macbook

findmyitems not showing the location of the items on macbook after migrating from an old macbook. People, or devices are showing exact locations, but not the items. I can see all items, people and devices on my ipad, with the same icloud account.

I've signed out icloud, restarted macbook and signed in again.

I've disabled and enabled password and keychain.

I can see all items on my ipad, with the same icloud account.

Nothing changed...

Posted on Oct 2, 2026 5:28 AM

4 replies

kaz-k
User level: Level 9 (53,902 points)

Oct 3, 2026 10:20 AM in response to niksarli

Hi,

To fix the "No location found" error for items in the Find My app on a new Mac, enable Location Services for Find My in your Mac's System Settings.

Quick Fixes

  • Check Location Services: Go to System Settings > Privacy & Security > Location Services. Turn it on, then scroll down and make sure Find My is enabled.
  • Verify iCloud Sync: Ensure you are signed into the exact same Apple Account/iCloud used on your other devices where the items load correctly.
  • Network Connection: Verify your new MacBook has a stable Wi-Fi or internet connection so Find My can sync data from Apple's servers.
leroydouglas
User level: Level 10 (208,430 points)

Oct 3, 2026 10:57 AM in response to niksarli

niksarli wrote:
findmyitems not showing the location of the items on macbook after migrating from an old macbook.
People, or devices are showing exact locations, but not the items.



And what are these items not showing....?



read through the references

—Check or update your device settings

—Set up again

—If new items cannot be added


example ref: : How to add an AirTag to Find My - Apple Support


niksarli Author
User level: Level 1 (4 points)

Oct 5, 2026 12:04 AM in response to kaz-k

Thank you raz-k for the help. These suggestions are already "on" and all are OK on the macbook, but I still can't the items' locations. During the last 10 days, I toggled them on and off, restarting mac, etc a lot of times. Indeed I had an upgrade on the macos, (although it's brand new) thinking that would reset some of the cache, etc. It didn't help.

niksarli Author
User level: Level 1 (4 points)

Oct 5, 2026 12:07 AM in response to leroydouglas

Hi leroydouglas,

The items are all Ugreen airtags. They were set up 5 months ago and visible with locations on the ipad.

The items are visible on the macbook, but no the location on all.

I will go through the references. Thanks.

Originally posted at discussions.apple.com/thread/256369047