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How to resolve incorrect IMAP password for Virgin Media email on iPhone 11?

email on iPhone 11 says imap password is incorrect

So can’t access *** email

can’t find out what the password is

try putting in my new email provider (O2 who took over )but this password doesn’t work

help desk call achieved nothing


[Edited by Moderator]

Original Title: Help IMAP password unknown


1 reply

LostEMagain wrote:
email on iPhone 11 says imap password is incorrect
So can’t access *** email
can’t find out what the password is
try putting in my new email provider (O2 who took over )but this password doesn’t work
help desk call achieved nothing
[Edited by Moderator]
Original Title: Help IMAP password unknown

You can try logging to your account on a web browser, enter your email and select forgot password.

Or you can delete the mail account off your phone and re-add it.

Still no good, escalate the issue with your email provider, only they can fix it.