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iCloud storage upgrade not applied after payment

Hello Apple Support,


I recently purchased the 200 GB iCloud+ storage plan for ₹219. The amount has been successfully deducted from my account, but the 200 GB storage has not been added to my iCloud account.


Could you please check the payment and update my iCloud storage as soon as possible? If the storage upgrade cannot be processed, I would appreciate a refund of the deducted amount.


Thank you for your assistance.


[Re-Titled by Moderator]

Original Title: Icloud problem

1 reply

Sorry, but we are all users here, just like you, and we can not access your personal data.

But, if you give the official Apple Support a call, they will be able to look into that and find the reason for this issue.


You can select the phone number for your region from the drop down menu on this Apple Support page:

Contact Apple Support - Apple Support