Missing security codes for Wallet cards after iPhone upgrade

I just upgraded my iPhone to an 18. After letting everything transfer phone-to-phone, when I opened the new phone I got messages to re-enter security codes from my Wallet! Several of those cards were digital gift cards, or settlement cards I got with a letter in which the 3-digit security code was printed. I've long ago tossed those. Am I hosed, or is there a way to regain access to those cards?

Posted on Oct 1, 2026 10:20 PM

4 replies

Jeff Donald

Level 9 (64,078 points)

Oct 1, 2026 11:25 PM in response to Khop61

Hi, as a security measure, card issuers require the security code be re-entered when transferring data from one device to another. The actual card details are never stored on your device. This is required to verify and activate the Apple Pay token by your bank. This process has been in place for 10 years or more.

I’m happy to answer any additional questions you have.

Apple Pay security and privacy overview - Apple Support

Card provisioning security overview - Apple Support

Ingo2711

Level 10 (93,009 points)

Oct 1, 2026 10:43 PM in response to Khop61

I'm afraid, since you transferred to a completely new device, you will need the codes to activate the cards in your Wallet app, since they are not stored on the device anymore.

Set up cards and passes in Wallet on Apple Watch - Apple Support

Khop61 Author

Level 1 (4 points)

Oct 1, 2026 11:36 PM in response to Jeff Donald

Is there any way to find out who issued the card? I see the number among my previously held cards. But it doesn’t show the CVV.

Khop61 Author

Level 1 (4 points)

Oct 1, 2026 11:38 PM in response to Ingo2711

Ugh. I was afraid if that. One may’ve been sent via email. I’ll dig around and see if there’s any joy there.

Originally posted at discussions.apple.com/thread/256368878