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iPad 10 bricked after attempted backup restore

I have a fairly new iPad 10 that belonged to my now deceased mother. My iPad 9 was backed up in iTunes on my computer and I wanted to restore that backup to the iPad 10. I turned "Find My" off on the iPad as instructed and iTunes went through the process but after the iPad restarted, it sat on the black screen with the white apple and the progress bar infinitely.


I tried a soft reset and it started back up and did the same thing. I then decided I would just factory reset it using iTunes and start over. I can't do that because somehow the backup restore turned "Find My" back on and I can't access the iPad to turn it off. So now I have a brick with a black screen.


Is there any way to remedy this without visiting an Apple store? There are none anywhere near me.

1 reply

If you know the Apple Account and the Apple Account password that has been used to enable Find My, you can disable it on the web:

...

  1. Go to icloud.com/find.
  2. Sign in to your Apple Account.
  3. Select the device that you want to remove from iCloud.
  4. Click Remove This Device.

...

copied from: How to remove Activation Lock - Apple Support