I have an iphone 13. Recently, I am not receiving any messages from callers who are not using an iphone. What can I do?
[Re-Titled by Moderator]
Original Title: Phone Messages
I have an iphone 13. Recently, I am not receiving any messages from callers who are not using an iphone. What can I do?
[Re-Titled by Moderator]
Original Title: Phone Messages
Posted on Oct 1, 2026 5:13 PM
Oct 3, 2026 11:17 PM in response to Azmont
Welcome and thank you for reaching out. 🤗
First, try the following steps:
Sign in issue:
Learn what to do → If you can’t turn on or sign in to iMessage.
Connection issue:
Learn what to do → If you can't send or receive messages.
Need more help?
Additional help:
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Oct 2, 2026 1:10 AM in response to Azmont
Re: I have an iphone 13. Recently, I am not receiving any messages from callers who are not using an iphone. What can I do?
Seems cellular data may need to be turned on for text and SMS MMS messages to use the Messages app. (Provider charges may or may not apply, depending on provider and plan.).
View or change cellular data settings on iPhone - Apple Support
Eg: says:
View and manage cellular data usage
You can see how much data each app has used and you can turn off cellular data for individual apps.
(More info. in the linked article if needed).
Originally posted at discussions.apple.com/thread/256368795