User level: Level 1 (12 points)Why does this extra layer of security show up when signing in (either by Face ID or Touch ID) on my Chase App? It doesn’t do it on any of my other accounts. I didn’t add it on my Chase account. It just started doing it about 3-4 updates ago.
[Edited by Moderator]
Original Title: Extra security measure.
Posted on Oct 1, 2026 4:08 PM
User level: Level 9 (55,707 points)Oct 1, 2026 7:28 PM in response to GBPackerfan
Ask Chase about their app, and whether they enabled this by default.
https://www.chase.com/digital/resources/privacy-security/security/how-you-can-protect
"Turn on extra sign-in security for the Chase Mobile® app
Help improve your account security by adding an additional verification step when you sign in to your Chase Mobile® app. Once you set it up, you’ll be asked to confirm your identity by entering your phone’s passcode or screen lock code as a second step to your sign-in."
User level: Level 1 (12 points)Nov 9, 2026 8:19 PM in response to GBPackerfan
It's disappointing to find out that Face ID does nothing more than a username and password manager does. Face ID should be almost as unspoofable as a fingerprint. The characteristics of a face should provide greater security than username and password, obviating the need for MFA. We pay $1500 for an iPhone 18proMax with a Hi-res camera but highly unique face detail data is being ignored or discarded in lieu of a 6-digit Apple phone lock code. Amazing.
User level: Level 9 (55,707 points)Nov 9, 2026 8:27 PM in response to coyotesx5
coyotesx5 wrote:
It's disappointing to find out that Face ID does nothing more than a username and password manager does. Face ID should be almost as unspoofable as a fingerprint.
About Face ID advanced technology – Apple Support
"The probability that a random person in the population could look at your iPhone or iPad Pro and unlock it using Face ID is less than 1 in 1,000,000 with a single enrolled appearance whether or not you're wearing a mask. As an additional protection, Face ID allows only five unsuccessful match attempts before a passcode is required. The statistical probability is higher — and further increased if using Face ID with a mask — for twins and siblings that look like you, and among children under the age of 13, because their distinct facial features might not have fully developed. If you're concerned about this, we recommend using a passcode to authenticate. You can also use Face ID without enabling Face ID with a mask."
User level: Level 9 (72,811 points)Nov 9, 2026 8:42 PM in response to coyotesx5
He is not using faceID.
the screenshot shown has touchID showing.
My chase app opens with just FaceID but I didn’t enable the extra security feature inside the application.
Originally posted at discussions.apple.com/thread/256368767