Acquiring Apple license for software registered to previous iPAD owner.

No_Payment_Due wrote:

Beginning Apple user with hand-me-down Apple iPAD and new MAC mini I have purchased for desktop use.

I would like to update the Numbers application but am thwarted by its linkage to previous owner.

How and where do I purchase a valid license for existing Numbers software?

Hello,

If it's asking for the previous owner's password to update apps, then as mentioned it was not prepared to be given away correctly before you got it.

It is highly suggested you erase the iPad as has been suggested, however to do that, you need to make sure the previous owners Apple Account has been signed out of Settings ➜ Account ➜ (scroll to the bottom) Sign Out.

Then you can go to Settings ➜ General ➜ Transfer or Reset iPad ➜ Erase all Content & Settings.

click here ➜ Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Once that is done, you can set it up again for your use, as if it had just been taken out of the box.

click here ➜ Set up your iPhone or iPad - Apple Support

You can then download Numbers from the App Store for free and it will be linked to your Apple Account.

click here ➜ https://apps.apple.com/us/app/numbers-make-spreadsheets/id361304891

If it is asking for previous owner information then I am getting impression that the devices were not properly reset for a new owner. Some possibly relevant articles:

This support article describes what to do before selling or giving away your Mac. --> What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

What to do before you sell, give away, or trade in your iPhone or iPad

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

If you want to buy a preowned iPhone

If you want to buy a preowned iPhone - Apple Support

The All Too Common SAD Reality of Buying a Used iPad/iPhone

The All Too Common SAD Reality of Buying … - Apple Community

Yeah; this iPad has not been transferred properly.

Reset this iPad before this current mess inevitably becomes an even bigger mess.

It’s probably already merged some of the iPad contents into your Apple Account.

Numbers is free. You download it via the App Store.

I should have added that those links are about things the previous owner should have done and still needs to do unless you were also provided with the original Apple receipt for the iPad.

Thanks. Very clear response and I appreciate the help from each of you.

No_Payment_Due wrote:

Thanks. Very clear response and I appreciate the help from each of you.

You're very welcome. Enjoy your iPad.

Correction to article not posting as live link earlier:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support