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Handwashing missing in settings on Apple Watch

I purchased a new Series 12 Apple Watch. After setting up the new watch the handwashing feature was not enabled. The watch is running WatchOS 27.0.1 which is the latest version. Follow the information on Apple.com I went to the settings on the Apple Watch and looked for Handwashing. I could not find it.

I still have my Apple Watch Series 11 so I went to check it. It is also running WatchOS 27.0.1 I found handwashing in settings on that watch right between “Depth” and “Health”

Has anyone else experienced this?

1 reply

Yes, that is correct.

Handwashing is only supported on these Apple Watch models, and not on the Series 12 and Ultra 4

...

  • Apple Watch SE 3


  • Apple Watch Series 9


  • Apple Watch Series 10


  • Apple Watch Series 11


  • Apple Watch Ultra 2


  • Apple Watch Ultra 3

...

copied from: Models that support Handwashing - Apple Support


You can tell Apple Techs directly about your wishes for future watchOS updates for your new Series 12, if you use the Feedback link:

Feedback - Apple Watch - Apple