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iCloud Photos count not matching on iOS devices and Mac

Photos count not matching other ios devices or Mac OS or icloud photos count after upgrade to 27.


The iCloud photos count is the same on all devices. One iOS device has a count of 41 more photos than the iCloud count. Another iOS device has 39 more photos than the iCloud count. Another iOS device has 32 more photos than the iCloud count. The Mac OS (MacBook Air) has a count of 12 more photos than the iCloud Account


I have had the Photos app open and sync for day activated on all devices for 3 days, all plugged in, and on a fast fiber wifi.

6 replies

Can you identify a particular picture that you have on the Mac but not at iCloud?


You have the Photos app up front? The device doesn't sync if it thinks you are busy with it. Keep in mind that iCloud is designed primarily for mobile devices, and since syncing uses the battery, and since lots of people are very anxious about battery drain, the iPhone will avoid syncing when not plugged in. And since syncing uses processing power, and people hate slow-downs, the iPhone will avoid syncing while you are using it. And since syncing requires bandwidth, the iPhone will avoid syncing when the internet connection is weak.


So, if you want faster syncing, then find good wifi, plug the phone in, let it sleep, and leave it alone.

Good--so it's just a count difference, not a real difference in numbers.


Do you have Live Photos? Those may be counted twice (or 3 times?) by some systems, since each is made of a still and a movie. Especially as they are transferred about, the two parts sometimes become separated.


Settings>Apple Account>iCloud>Photos just checks at iCloud.com, so it would be really weird if iCloud.com sent different numbers. The Photos count is done locally, an so it could vary with different configurations.

I really don't believe there are any pictures that are on my devices that our not on iCloud photos. Before the upgrade to 27 OS and iOS all of the numbers on each device and iCloud were the same count.

I just compared pictures on all of the devices with the iCloud photos. I went through 978 pictures back to April 25, 2026. All of the pictures are in the same order through going back 978 pictures.


As I stated before, I am almost positive that all of my devices , 2 iPads, 1 iPhone, and 1 MacBook Air had an identical photos count prior to my instal of 27 iOS and 27 OS. (Now 27.0.1).


Currently all of the devices show 32,501 items when I check Settings>Apple Account>iCloud>Photos.


When I check on iPad (1) in Photos App it displays 32,533 items, iPad (2) Photos App 32,537, iPhone Photos App 32, 540 and MacBook Air Photos App 32,515 items.




I have deleted all burst files, removed duplicates on all devices, saved shared photos, and set all live photos to off.

The count on videos is the same with all devices and iCloud.


In doing those actions, I have reduced the difference in the item count from each device to the iCloud device count. I still do not have the devices count matching the iCloud count which I am pretty sure was the case before my upgrade to iOS 27 and OS 27. (currently 27.0.1).


My iCloud device count is 32,491. The iPad MacBook Air count is 32,503 (difference of 12), the iPad 1 count is 32,515 (difference of 24), the iPad 2 count is 32,516 (difference of 25) and the iPhone count is 32,518 (difference of 27).


Any ideas on what else I should look for?


That's interesting. And no, no other ideas. I think that they are just counting different things, and some things get counted twice. Since you can't find any pictures actually missing, and the difference is less than 0.08%, it doesn't seem too concerning.


Be sure to keep good backup of your Photos Library. You can just plug in an external drive, select the pictures, and use Share>Save to Files. Alternatively, you can backup to a computer:

Transfer photos and videos from your iPhone or iPad to your Mac or PC