User level: Level 1 (4 points)Hey Guys! My phone was stolen and the thief somehow managed to change my entire Apple ID email, phone number. Even my iCloud is gone along with it.
I do have an iPad but I did not turn on Find My. The Apple ID that's on my iPad now is basically an empty account (when I click forget password, it says this email address is not registered in Apple).
Are there any ways that I can get the Apple ID and iCloud back?
Posted on Oct 1, 2026 10:25 AM
User level: Level 10 (93,009 points)Oct 1, 2026 10:49 AM in response to CloudSephiroth
If you have proof of purchase for your iPad, as explained in this article, contact the official Apple Support.
They might be able to disable the Activation Lock.
There are a few requirements before your contact them:
...
You must be the owner of the device.
Apple may require proof of purchase. Proof of ownership must include the product serial number, IMEI or MEID.
Your data on the device will be erased.
If Apple unlocks Activation Lock on your device, all files and data stored on your device will be permanently erased. Please note, restoring your device from a local backup will re-enable Activation Lock.
We can’t unlock a managed device.
If your device is owned by a business or educational institution, please contact your IT department or manager. We also do not accept bulk requests.
Your device must not be in Lost Mode.
...
copied from: Additional Support - Activation Lock
As for your Apple Account, you can try the Account Recovery process:
How to use account recovery when you can’t reset your Apple Account password - Apple Support
User level: Level 7 (28,946 points)Oct 1, 2026 10:44 AM in response to CloudSephiroth
If what you posted is actually true there is no way for you to recover anything, including the iPad itself. You are up the creek without a paddle as the old saying goes. Sorry for your losses.
But the only way the thief could have gotten into your iPad would be if they guessed both your iPad passcode AND your Apple Account (Apple ID) password. Where they that easy to guess? So I have reservations about the accuracy of your account.
Originally posted at discussions.apple.com/thread/256368609