Apple TV app on my laptop strictly shows a library section without store or Apple TV+

Apple TV app on my Windows laptop does not show the home, store and Apple TV+ sections, it only shows the library section. I have a valid Apple TV+ subscription through my iCloud+ subscription which got merged recently in my region. Apple TV on my phone works fine, as well as on the web on my laptop. My laptop has all the newest drivers, and my Windows is up to date (except for 26H2 version which rolled out like 2 days ago, but I doubt that would cause this issue). I have provided a screenshot of how my app looks.

[Edited by Moderator]

Posted on Oct 1, 2026 9:43 AM

4 replies

bk637

Level 1 (8 points)

Oct 4, 2026 6:36 AM in response to akazo_

I have the exact same issue. I guess since the integration of Apple TV into existing iCloud subscriptions in these regions is recent, they haven't yet updated the Windows app to reflect the change. I contacted Apple Support, but was told that direct requests for app updates regarding availability cannot be logged as support tickets. I did submit feedback through Product Feedback - Apple, and I guess all we can do at this stage is to wait.

vazandrew

Level 8 (41,662 points)

Oct 1, 2026 12:31 PM in response to akazo_

It is dependent on the roll out from Apple to 3rd party devices in the new regions. As this is a user forum that is not something we can help with unfortunately. You can always contact Apple support to see if they can give more information.

akazo_ Author

Level 1 (6 points)

Oct 24, 2026 6:25 AM in response to bk637

Hey man, did yours get fixed yet? Mine still doesn't work after almost a month.

bk637

Level 1 (8 points)

Oct 24, 2026 6:32 AM in response to akazo_

Hi. No, it still hasn't been fixed. The smart TV app works though, so that's how I've been watching in the meantime.

Originally posted at discussions.apple.com/thread/256368599