Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

I want to turn off the "Summarize notifications" in the Mail app.

I want to turn off the "Summarize notifications" in the Mail app that nobody asked for. I've got "Summarize message previews" unchecked in Mail -> Settings -> Viewing, but it seems to be locked on in Settings -> Mail. The toggle is blue, but unclickable.


Also, PS, I will never settle for the AI title to my question.

5 replies

On your 15-inch MacBook Pro, there are two separate settings here.


Mail >> Settings >> Viewing >> Summarize Message Previews controls summaries displayed in Mail, while System Settings >> Notifications >> Summarize Notifications controls summaries that appear in notifications. (support.apple.com)


Since you want to stop the notification summaries, go to Apple menu >> System Settings >> Notifications >> Summarize Notifications and turn it off. 


You can also check Application Notifications >> Mail for a separate Summarize Notifications setting and turn that off if it is available. (support.apple.com)


If Summarize Notifications is blue but you cannot click it, 


Apple’s documentation does not give a specific explanation for that behaviour. I would therefore avoid assuming that another setting is causing it without further evidence.


Apple: Summarize notifications and reduce interruptions with Apple Intelligence on Mac


Apple: Notifications settings on Mac

To turn it off go into the System Settings >> Notifications >> Summarize Notifications, turn on summarize notifications, choose Communications & Social, turn off the specific Mail toggle, and then turn back off the overall Summarize Notifications.

clicketyclack wrote:
Yep, it's blue but I can't click it, just as I described.

The Mail >> Settings >> Viewing >> Summarize Message Previews setting is separate from notification summaries. 


You are already turned off the setting that controls summaries shown inside Mail, but it does not control summaries that appear in Mail notifications. Apple: Read and respond to emails in Mail on Mac


Mail notification summaries are controlled in System Settings >> Notifications. 


Apple provides a main Summarize Notifications setting and, when that feature is enabled, a separate Summarize Notifications setting for individual apps such as Mail. Apple: Summarize notifications and reduce interruptions with Apple Intelligence on Mac


The problem you are actually seeing is that the Mail >> Summarize Notifications switch is blue but you cannot click it. 


That is not how Apple describes the setting working: it should be possible to turn it on or off. 


Apple does not currently document why this particular switch would be blue but unavailable.


So you have not missed another Mail preference. 


You have found the relevant setting, and Summarize Message Previews is already turned off as it should be. The remaining issue is why macOS is preventing the Mail notification summary switch from being changed.


One useful distinction is whether the main Summarize Notifications switch is also un-clickable. 


If the main switch is clickable but the Mail switch is not, that points to a different issue than if both switches are locked. Apple: Change Notifications settings on Mac

Yep, it's blue but I can't click it, just as I described.

I am having the same issue, it's blue and I cannot toggle it to the off position. Very annoying, Apple please fix this asap