New MacBook Hinge Creaking And Clicking

nadealishah555 wrote:

I recently got a new MacBook m5 pro ( base m5 chip but in pro housing ) and its been around 3 days and whenever I open the top lid it seems to have a very noticeable "creak" sound and when I close it there seems to be a "clicking" sound, please help me asap im very worried

I would return it for one that does not <noticeable "creak>

A limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store

Your 90 days of complimentary telephone support begins on the date of purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)

Or if you purchased it directly from Apple, then you have 14 days to return it for any reason.

Here is an Apple article on how to disassociate yourself from that device if you decide to return it:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

FYI, there is very little tolerance for the gaps between the Display Assembly & the Top Case/Palmrest base frame. So any slight offset from assembly can cause this issue. While I have seen a few such reports on this forum for some of the more recent models, I have never heard of this from any of may organization's users for any new devices. I really wish Apple would allow a bit more spacing since it makes it very difficult when replacing the Display Assembly or Top Case/Palmrest Assembly. I have noticed that this spacing/tolerance is much narrower on the more recent models (the older models were already bad enough).

That is not normal. Contact Apple and have it fixed. Use the Support link on these pages.