I recently changed my Apple ID on my iPad and now when I go to remove it and go back to my old iCloud, it says that the new iCloud that I’m using now is locked
[Re-Titled by Moderator]
Original Title: Locked icloud
I recently changed my Apple ID on my iPad and now when I go to remove it and go back to my old iCloud, it says that the new iCloud that I’m using now is locked
[Re-Titled by Moderator]
Original Title: Locked icloud
Posted on Oct 1, 2026 7:53 AM
Oct 1, 2026 8:59 PM in response to elrick241
Welcome and thank you for reaching out. 🤗
If your account has been disabled for security reasons:
If you see one of the following messages, your Apple Account locked automatically to protect your security and you can’t sign in and use any Apple services:
This might happen if you or someone else might have entered your password or other account information incorrectly too many times. To regain access, you need to reset your password.
Learn how to reset your Apple Account password.
If your Apple Account is locked or not active:
If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.
You can also request access to your account.
If you can’t regain access to your Apple Account:
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
If you can’t regain access to your Apple Account, you can either:
If your Media & Purchases account has been disabled:
If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.
You can also request reactivation.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Oct 1, 2026 7:54 AM in response to elrick241
Click here and see the section about your issue. If it isn't any of those listed, describe it.
(265115)
Originally posted at discussions.apple.com/thread/256368537