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Apple Cash not available after setting it up.

I am having difficulty being able to send one of my minor children money through Apple Cash. I have twins. And just added them both to the Family Sharing through Apple. I then set both up with Apple Cash. But only one of their phones lets me send cash through Apple Cash. I set both accounts up the exact same way - able to send money and receive to “family members only”. When I attempt to send money to the one child’s phone, I get a message saying they “cannot receive payments with Apple Cash at this time.” But the other child is able to receive. Can someone help me?

2 replies

Are the children using iPhones or Apple Watches? Have checked the child’s device to make sure the device is using the latest iOS for the device and passcode and Two Factor Authentication is still activated?

I will check all those things. Thank you.