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How do I access a missing PDF of an itemized bill on my iPad?

I am trying to open a PDF for an itemized bill . When I click to download the PDF from the facility chart, I get a notification stating download complete and I am directed to click on SHOW Download to see the bill. However when I do that, the download disappears. I am unable to find it in my drive, recent downloads or my ipad. How am I supposed to see this PDF of the bill?


[Re-Titled by Moderator]

Original Title: Unable to open PDF


1 reply

Hi there


Please try this


Instead of clicking the "Show Download" notification, look at the page before the download disappears, or try downloading it again.


  1. If the PDF briefly appears on your screen, tap the screen once to bring up the navigation bars.
  2. Tap the Share icon (a square with an arrow pointing up).
  3. Scroll down the share menu and select Save to Files.
  4. Choose a folder (like On My iPad or Downloads) and tap Save.