Charging issue

Have you access to an Apple Power Adapter?

Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to reliably charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported. As USB PD is in part influenced by system software, the installed version of iPadOS may have some impact upon charging performance.

Thank you. I updated software and it seems to have taken care of the issue.

Thank you for the additional information. To my knowledge, the iPad A16 has not experienced any model-specific issues.

Ensure that you have updated your iPad to the most recent version of iPadOS. At the time of writing, for the iPad A16, iPadOS 26.7.1 is current. You also have the option of upgrading to iPadOS 27.0.1.

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Many recent models of iPad are supplied with an Apple USB-C 20W USB-C Power Adapter.

Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to reliably charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported. As USB PD is in part influenced by system software, the installed version of iPadOS may have some impact upon charging performance.

If you continue to experience difficulties when using an appropriate Apple Power Adapter of 12W or greater, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

Some details of your iPad model and installed version of iPadOS would be helpful. By example, there have been multiple reports of difficulties with iPad9 subsequent to updating this model to iPadOS 27.

You can find your iPad model/name an installed version of iPadOS in iPad settings:

Settings > General > About >

• iPadOS Version
• Model Number (tap to expose the number that has an "A" prefix)
• Model Name

Not sure which iPad you have? Identify your iPad model.

With the benefit of more information, contributors here may be better able to suggest the possible cause and offer appropriate guidance for your situation.

iPad A16

version 26.6

Number A3354

You're very welcome. I'm delighted that the problem has been easily resolved.

Back to square one. I’ve tried every charger I own (which work with my Android phone) and still have to log off in order to connect and charge. Very strange.

Yes, using the power adapter that came with the device. Strange that it worked initially after the update. I will check again when the power is below 50%.