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nhhc
User level: Level 1 (4 points)

Apple Store order confirmation email missing expedited shipping for iPhone 18

i placed an order on apple.com for iphone 18 and i chose to pay extra 9 dollars for expedited shipping. I remember seeing the credit card confirmation screen showing an amount that is 9 dollars more than the phone price, but the email i confirmation i received shows the non-expedited order information and an amount for just the phone price. I cannot cancel the order to make place another one.

Posted on Oct 1, 2026 1:31 AM

2 replies

Urquhart1244
User level: Level 10 (152,038 points)

Oct 1, 2026 3:46 AM in response to nhhc

Your order confirmation email would have a phone number for customer service about your order and/or a link to the details about your order as known in Apple’s administration. Please contact Apple staff directly about this.

Allan Jones
User level: Level 10 (85,896 points)

Oct 1, 2026 4:20 PM in response to nhhc

No responders here are Apple employees. We cannot research this on your behalf.

Originally posted at discussions.apple.com/thread/256368335