User level: Level 1 (26 points)I upgraded to apple ultra 4 from ultra 1 yesterday and it’s massively under recording steps. I am normally at 8k by now and it’s only showing 1200. I have recalibrated and turned it on and off. Am gutted as I track my activity levels closely. Any suggestions as
Posted on Oct 1, 2026 12:17 AM
User level: Level 10 (93,009 points)Oct 1, 2026 1:17 AM in response to janhsmn
Are you recording Indoor Walks? If yes, fellow users of Apple Watches updated to watchOS 27 report, that Indoor Walks are not recorded correctly anymore after the upgrade.
Accuracy issue with Apple Watch Series 12… - Apple Community
Outdoor Walks seem to be ok, calibrating the watch helped in some cases.
Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support
User level: Level 10 (93,009 points)Oct 1, 2026 2:36 AM in response to janhsmn
Then we all have to wait for a software fix by Apple.
Please let Apple know directly about this issue by using the Feedback link, as this is the only way to reach them.
The more users do that, the more likely we will see changes in a future watchOS update.
Feedback - Apple Watch - Apple
User level: Level 10 (93,009 points)Oct 1, 2026 1:57 AM in response to janhsmn
Are you using both watches to record workouts?
If yes, can you see which watch is connected, as explained in this article?
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copied from: Pair another Apple Watch with your iPhone - Apple Support
User level: Level 1 (26 points)Oct 1, 2026 1:39 AM in response to Ingo2711
It is indoor but it was working fine on the ultra one yesterday. Started last night when I swapped watches. It is showing more steps in Apple health now. So I may need to turn it on and off a few times. So not sure if it’s related to that issue you have linked to, thank you for that. Just annoying a £700+ watch can’t do something as simple as tracking steps
User level: Level 1 (26 points)Oct 1, 2026 2:14 AM in response to Ingo2711
No I removed the previous one and added the new one from a back up as per Apple instructions
User level: Level 1 (26 points)Oct 1, 2026 2:46 AM in response to Ingo2711
Have done that thanks.
User level: Level 10 (93,009 points)Oct 1, 2026 4:11 AM in response to janhsmn
You're welcome 🙂
Thank you for providing the feedback.
Originally posted at discussions.apple.com/thread/256368332