[Edited by Moderator]
wajdi49
User level: Level 1 (4 points)
User level: Level 1 (4 points)Achat non finalisé
Posted on Sep 30, 2026 11:11 PM
1 reply
Ingo2711
User level: Level 10 (93,009 points)
User level: Level 10 (93,009 points)Oct 1, 2026 2:09 AM in response to wajdi49
As mentioned in the first screenshot, you should contact the official Apple Support about that. Only they can look into your payment setup from their side. An, not all purchases can be paid by using Apple Account balance.
You can choose the phone number for your region/country from the drop down menu on this Apple Support page:
Contact Apple Support - Apple Support
Did you know that there is also a French speaking Apple Community?
You might get more answers in these forums from native speakers.
Saviez-vous qu'il existe également une communauté Apple francophone ?
Vous pourriez obtenir davantage de réponses de la part de locuteurs natifs sur ces forums.
Originally posted at discussions.apple.com/thread/256368269