Bloqueo de activación en Apple Watch usado sin recibo

Hola. Compré un Apple Watch usado en una tienda de segunda mano. Al intentar configurarlo con mi iPhone, aparece Bloqueo de activación y solicito la cuenta de Apple del propietario anterior. No tengo contacto con el propietario anterior y tampoco tengo el recibo de compra. ¿Podría indicarme si existe alguna forma de solicitar la eliminación del Bloqueo de activación y qué documentación alternativa puedo proporcionar para demostrar que compré el reloj?

Posted on Sep 30, 2026 6:11 PM

1 reply

Ingo2711

Level 10 (93,009 points)

Sep 30, 2026 10:20 PM in response to amerikita

Translated by google:

>>Activation Lock on a used Apple Watch without a receipt

Hello. I bought a used Apple Watch at a second-hand store. When trying to set it up with my iPhone, "Activation Lock" appears, and it asks for the previous owner's Apple account. I have no contact with the previous owner, nor do I have the purchase receipt. Could you tell me if there is a way to request the removal of the Activation Lock and what alternative documentation I can provide to prove that I purchased the watch?<<

Sorry, but only the previous owner can disable the Activation Lock for the Apple Watch, which can also be done via the iCloud Account over the Web:

About Activation Lock on your Apple Watch - Apple Support

Unless you have proof of purchase or ownership, as explained in this related article, the official Apple Support can not disable the Activation Lock:

Additional Support - Activation Lock