iPhone 18 Pro Max order stuck on processing, delivery date changed

Hongc wrote:

My iPhone 18 pro max 512gb burgundy still hasnt shipped.

i had placed an order on sep 9th, and made a payment on sep 12th.

the estimated time of arrival was oct 24-29 but it now has changed to oct 5-7 as per checking today without even any notice

has anyone has their orders' status changed from processing?

It's not at all uncommon for the delivery date to be sooner than the original date. As to a status change, the order will remain in Processing until just before it is getting ready to ship, then it will be shipped and that all happens very quickly. Don't be concerned your order is still processing. This is quite normal and expected.

You’ll likely see little apparent status “movement” until several days before your promised date window.

Then things move fast.

Keep monitoring your credit card for activity.

For me it has routinely been the 1st indicator of substantive activity re: my order at the Eastern Asia manufacturing sites.

Delivery dates can and do change.

Yours was accelerated.

Every thing sounds perfectly normal.

I have had orders that have had the status changed to earlier and later dates because of inventory availability.

Things like this are not unusual. You will be advised if there are any additional changes.

Every different option selected may result in different production and delivery timelines.

Hypothetical examples:

The Burgundy cases may be from a different supplier than the Gray cases.

White cases are only produced once orders for nnn units have accumulated.

The 1 TB option may have memory from a different supplier than the 512 GB option.

The 2 TB option may only be produced on the first and third weeks of the month.

Etc ….

Plus keep in mind that iPhones are produced for specific regions with different hardware and software configurations.

And even the packaging is unique to each and every region in which the devices are sold.

The fact that all of these “moving pieces” come-together as efficiently as they do is actually quite amazing.

Your order was originally scheduled to arrive on October 24-29.

You have been notified that your order will be arriving earlier on October 5-7....earlier than originally expected.

Are you concerned or upset that your order will be arriving earlier than expected? Most users would be thrilled to learn that their order will be coming earlier rather than later.

Yes, I have had orders that have had the status changed to earlier and later dates because of inventory availability. I imagine that things like this happen all the time.

Nothing wrong. Funds will not be deducted unless / until the iPhone has been shipped.

You just need to be patient.

Hongc wrote:

i typed wrong dates by mistake

it was actually dayed

Well, that too isn't unusual. The new phones are quite popular and it seems Apple can't make them fast enough. At least you know it has been delayed.

I ordered my 18 pro max glacier in 256gb on September 30th, and it’s STILL showing up as “processing order”

not only that, but no funds have been deducted from my bank account. Maybe something’s wrong on my end?

I ordered mine September 21 and immediately it said preparing to ship and now for the last week and a half it has said pre-order. Very frustrating because there’s no way of finding out when exactly it will ship.

westonca wrote:

I ordered mine September 21 and immediately it said preparing to ship and now for the last week and a half it has said pre-order. Very frustrating because there’s no way of finding out when exactly it will ship.

If you ordered on the 21st, the status change "preparing to ship" was clearly in error and it was fixed. Your order will say Processing until the moment it is actually preparing to ship. But I'm sure your order also provides a date range of when it should be received, you just didn't provide that rather important detail.

me and my friend ordered the iPhone 18 Pro max on the 30th of Sept. She got silver, I got burgundy. Hers arrived on the 7th and mine still hasn’t been shipped!! My status is still at processing and it is now the 10th of oct.

same here !!! I keep checking everyday and every hour but nothing has changed. My friend ordered hers on the 30th as well and it arrived on the 7th Oct however hers was gray. I believe the delay is due to the colour

Oops my bad

it was actually delayed from sep 24-29 to oct 5-7

i typed wrong dates by mistake

it was actually dayed

Ordered mine Sept 20 with promising ship date Sept 29 to now Oct 28 🤦‍♀️

Apple really needs to do better

Re: “… Apple really needs to do better …”

Feel free to tell them so here:

Feedback - iPhone - Apple

I'm tired of lobsterghost1's unempathetic bot know it all responses! We want iPhone! No more delays!

Did you receive your order?