User level: Level 1 (4 points)I logged into my account to check and make sure I have no subscriptions that need to be canceled and my phone says "You do not have any subscriptions".
No. I do not have a secondary Apple Account.
The message is consistent on my iPhone and iPad.
I know I have subscriptions to Apple TV, LinkedIn, etc.
My phone is the primary account.
My wifes phone also shows the same message.
Is there any possibility my account is hacked?
How do I fix this?
Posted on Sep 30, 2026 2:41 PM
User level: Level 10 (242,520 points)Sep 30, 2026 2:46 PM in response to Saint-Andrew
Hi,
There are issues with the subscriptions platform currently amongst other service outages and maintenance windows. Apple is aware and working on it. It should be up and running soon.
User level: Level 10 (124,115 points)Oct 1, 2026 1:20 PM in response to Saint-Andrew
Hello~ I wanted to double check and see if you were able to accomplish your task now?
~Katana-San~
Originally posted at discussions.apple.com/thread/256368116