User level: Level 1 (8 points)Hello there!
I recently purchased my fifth pair of Beats 360 as all other units (including this fifth one) have all had a hissing sound when music is/isn't playing, and in both transparency, ANC, and regular modes (also am on the latest firmware of 4A262. Just wondering if anyone has found a fix or if this is a hardware/software issue. Thanks all!
Posted on Sep 30, 2026 2:02 PM
User level: Level 1 (16 points)Oct 4, 2026 11:04 PM in response to jr18ac36
I went through two different pairs, and they both had the same hissing issue. Although the second pair, the hissing, was not as bad as the first.
I ended up returning them because the price just didn’t justify the issues I was having with them: hissing, connection issues, poor audio quality.
I even went to the Apple Store to try on a pair, and even the demo had hissing. I even had the Apple employee try it and he confirmed he can also hear the issue.
User level: Level 10 (162,294 points)Sep 30, 2026 2:58 PM in response to jr18ac36
One thing missing in your post is what source(s) are you using with these Beats? If more than one, does this hissing continue regardless of which device the Beats are connected to?
Not to sound flippant, but you would think after the 2nd pair, you would reconsider getting a different model or brand ...
... and I'm sure you are already aware that the Beats 360 "hiss" issue has been a known issue for sometime now. I just did a quick Internet search, and this issue has come up in dozens of articles.
User level: Level 1 (8 points)Oct 7, 2026 10:48 AM in response to jr18ac36
My pair was perfect until today. I came back home after classes and took them off to get ready to go for a rub. As soon as I put them back, I started to hear a loud hiss. This makes me wonder if this is something that can be fixable via software update, or if not, I will return them.
User level: Level 1 (8 points)Oct 9, 2026 11:10 PM in response to jr18ac36
I went to the Apple service center and told them all the modes keep making hissing sounds. And he goes into the room and checks, saying it’s normal no problems.
At home I usually turn the volume down to 3ish and listen to stuff, and hiss sounds bigger than that.
really bothers me.
User level: Level 1 (14 points)Oct 2, 2026 7:30 AM in response to jr18ac36
Same here, tried 4 different ones, all have the same problem
User level: Level 1 (26 points)Oct 2, 2026 6:01 PM in response to DaroM123
Same problem I’m on my fourth pair we need a fix
User level: Level 1 (20 points)Oct 3, 2026 3:10 AM in response to jr18ac36
Same issue here, I really don’t understand how this was not noticed or accepted during development. If this will not get fixed soon I’ll definitely return them.
User level: Level 1 (8 points)Oct 6, 2026 3:23 PM in response to jr18ac36
Any update on how to fix this?
I just go mine.
Originally posted at discussions.apple.com/thread/256368099