User level: Level 1 (4 points)2 people shared apple acct. now ea has their own Apple ID But my wife continues to receive errors saying her number is already being used. how do I resolve?
Posted on Sep 30, 2026 1:58 PM
User level: Level 10 (93,009 points)Oct 1, 2026 5:28 AM in response to bjmclemore
There is only one way to untangle the shared Apple Account, the wife's iPhone has to be erased and set up completely new with her Apple Account information.
Have a look at the step to take in this article:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
After that you can use Family Sharing to share content and purchases from Apple:
How to set up Family Sharing on your iPhone, iPad, or Mac - Apple Support
Originally posted at discussions.apple.com/thread/256368092