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Paid Apple TV subscription not appearing in app

i paid for my apple tv subscription but it won’t reflect on the app, it just shows library and a blank space, please how do i correct this

5 replies

So Apple TV was just recently launched there as part of iCloud and it looks like it may be taking time to roll out to all devices. You can contact Apple support as they will be able to definitively answer your questions.


Contact Apple Support - Apple Support


They are having an issue with the way they manage subscriptions. I had Apple TV+, Max, Pandora, and Peacock Premium. I just cancelled Apple TV+ and was thinking about cancelling Peacock Premium. When I went back to the subscriptions page (phone or PC) it says I don't have any subscriptions. I know they weren't bundled. I've had Pandora for about a decade and am grandfathered in to the $3.99 fee.

nigeria, it comes with the icloud+ package

it opens on the web but won’t on the main apple videos app i don’t know why, it’s so frustrating

please can you help me stop it from just showing me the library with nothing

Where are you located?

how can i make it reflect on the apple tv app?