Apple Music error in Edge browser on Windows

mxdrilry wrote:

When playing Apple Music using EDGE browser on a windows laptop I get the following

An Error Occured

Something went wrong. Please refresh the page and try again

Apple music is currently down, you can monitor status here Apple - Support - System Status

I got this response from apple support:ince Apple Music is stopping after a few songs and showing an error, let’s check if your Windows firewall is blocking the app. This can sometimes prevent Apple Music from streaming properly.

1. Open Windows Defender Firewall from the Start menu.
2. Click Allow an app or feature through Windows Defender Firewall.
3. Click Change settings, then make sure Apple Music is selected and both Private and Public boxes are checked.
4. Click OK to save.

Can you check if Apple Music is listed and allowed in your firewall settings?

I am getting the same - on the music app downloaded to my pc and also when I try and play through my chrome browser. It will play 1-2 songs then fail.

I asked support bot and got this answer -

ince Apple Music is stopping after a few songs and showing an error, let’s check if your Windows firewall is blocking the app. This can sometimes prevent Apple Music from streaming properly.

1. Open Windows Defender Firewall from the Start menu.
2. Click Allow an app or feature through Windows Defender Firewall.
3. Click Change settings, then make sure Apple Music is selected and both Private and Public boxes are checked.
4. Click OK to save.

Can you check if Apple Music is listed and allowed in your firewall settings?