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Appleydappley
User level: Level 1 (5 points)

Unable to delete a contact on my iPhone SE (3) and why does it show incorrect details in WhatsApp

I cannot delete a contact in my iPhone SE (3). There is no ‘delete’ option on the screen after tapping ‘edit’.

The contact also is anonymous when they WhatsApp me although their details are correct. Their contact occasionally appears twice and sometimes when I tap their name a different person’s details appear. I’ve tried TOTO several times and no joy.


[Re-Titled by Moderator]

Original Title: Friend’s contact details misbehaving!

Posted on Sep 30, 2026 12:15 PM

2 replies

SravanKrA
User level: Level 10 (454,138 points)

Oct 1, 2026 2:55 AM in response to Appleydappley

Appleydappley wrote:
I cannot delete a contact in my iPhone SE (3). There is no ‘delete’ option on the screen after tapping ‘edit’.
  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Originally posted at discussions.apple.com/thread/256368038