this was apparently through my iPhone browser but looks just like iPhone ‘directory/toolls’ menu . I didn’t click anything and I closed window - this is a scam, right?
Trojan virus detected message- ?Scam?
Posted on Sep 30, 2026 10:13 AM
this was apparently through my iPhone browser but looks just like iPhone ‘directory/toolls’ menu . I didn’t click anything and I closed window - this is a scam, right?
Posted on Sep 30, 2026 10:13 AM
Oct 1, 2026 1:56 AM in response to DD_applecommunity
It's a scam message. Your iPhone is not infected with a "trojan virus".
iOS is very locked-down. "Viruses" cannot spread themselves to other apps; nor can "anti-virus" programs actually scan for and remove viruses. On top of that, "Trojans" and "viruses" are two different types of malware that work in different ways. The scammers who concocted this message were hoping that combining two scare words ("Trojan" and "virus") would make you even more scared, so you would lower your guard and do something they want.
In this case, installing some alleged "security" app that will no doubt try to tap your wallet for "in-app purchases" or "subscription" fees.
Given who's pushing it, I would not want that app anywhere near my phone.
Sep 30, 2026 10:25 AM in response to DD_applecommunity
This is clearly a scam, your iPhone can not be scanned for malware without you allowing that by sharing a connection to your iPhone. Don't download the offered software!
...
Use extreme caution if you download content from the internet. Some downloads found on the internet may not contain the software they claim to, or may contain software that you didn't expect or want. This includes apps that ask to install configuration profiles that can then control your device. If installed, unknown or unwanted software may become intrusive and annoying and could even damage your Mac and steal your data.
To avoid unwanted, fake, or malicious software, install software from the App Store or get it directly from the developer's website. Learn how to safely open software on your Mac or remove unwanted configuration profiles from your iPhone or iPad.
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Oct 1, 2026 1:49 AM in response to DD_applecommunity
Welcome and thank you for reaching out. 🤗
There is no possible way a virus could exist on an Apple device.
A website does not have the ability to "scan" your Apple device. The only thing they can do is identify what device is accessing their website.
The good news is you can relax, you don’t have a virus.
All the best! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Sep 30, 2026 10:32 AM in response to DD_applecommunity
i thought so- just wanted the feedback. Thank you!!
Sep 30, 2026 10:33 AM in response to Ingo2711
Thank you!
Originally posted at discussions.apple.com/thread/256367983