How to reschedule a phone pickup

duongkimtruong wrote:

Thanks Sir ..

I ordered an iPhone 18 Pro Max (1TB) from the Soho store New York with a scheduled pickup date of October 3rd; however, I am a tourist and won't be there until October 9th.

If I complete the payment successfully, is it possible to pick up the device on October 9th instead of the scheduled October 3rd, or will the store cancel the order and issue a refund?

No one here can answer this question with certainty. This is a user to user only forum, not Apple Support. Typically, Apple will hold an order for 7 days, then return the order to inventory. But this is a risk when you don't live in the country where you plan to get the phone from. You can call the store directly and ask them.

It's generally NEVER a good idea to purchase an iPhone in a country you don't live. iOS warranty, which covers iPhone may limit warranty support to the country of purchase. If you think you're saving money buy buying your phone in the US, that savings could evaporate quickly and then some if you have a warranty issue when you get home.

Presumably you mean pickup of an online order from an Apple Store … ???

If so, instructions for doing so online are generally included in your “Ready for Pickup” notification email.

Alternatively, you can always contact the store directly.

First off, we here are simply fellow Apple users … not “official” Apple representatives.

You’ll find that your payment card will actually be charged when the device ships from the factory in Asia.

Your notification email will provide the details, but I think you are given a full “extra” week automatically.

This too is “extendable” by contacting the store … after all, Apple really DOES want you to receive your phone.

SoHo - Apple Store - Apple

Thanks Sir ..

I ordered an iPhone 18 Pro Max (1TB) from the Soho store New York with a scheduled pickup date of October 3rd; however, I am a tourist and won't be there until October 9th.

If I complete the payment successfully, is it possible to pick up the device on October 9th instead of the scheduled October 3rd, or will the store cancel the order and issue a refund?