Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

BLOCKING DEBIT CARD FOR A REFUND

Apple blocking debit cards because of refund?

I made an in game purchase and did not get any of the items I paid for. I reached out to the game dev to try and get the items( he ghosted me of course). So I refunded with apple and got my money, but they blocked my card from ever being used as a payment option again. This feels so unfair, I got scammed on an app they have on there store, and when I got a reasonable refund, they block my card. It feels like apple blocked my card because I dared to even get a refund. This cannot be fair.

1 reply

Never seen where a refund through Apple using the reportaproblem link has resulted in the payment method being disabled. For reference, this is the link below for confirmation that is what you used.

Request a refund for apps or content that you bought from Apple - Apple Support


If you disputed the charge with the bank of the issued card, then that would likely result in the card no longer being a valid payment method as the dispute process through your bank is intended for fraudulent transactions. If your bank issued a Chargeback to Apple for what it believes to be a fraudulent transaction, Apple will not continue and use that card for any other Apple Account purchases.


Other reasons why a card may be blocked or your account disabled is when a charge is unable to be processed. This could be through lack of funds or by a specific block by your bank that prevents Apple from charging that card. If you disputed the charge with your bank, they may have also blocked further transactions from Apple.