"Account Recovery" "Recovery Key" "Continue on Device" "Notification Sent"
apple notification not received
"Account Recovery" "Recovery Key" "Continue on Device" "Notification Sent"
apple notification not received
Posted on Sep 30, 2026 7:40 AM
Sep 30, 2026 7:41 AM in response to PrinceFurfish
If you do not receive the "Continue on Device" or account recovery notification on your trusted Apple devices, you can bypass the prompt by going directly to your device settings or using the official web portal at Apple iForgot.
Troubleshooting "Continue on Device" Not Arriving
Sep 30, 2026 7:55 AM in response to PrinceFurfish
If you have not received an account recovery phone call or text:
1) Read the article: How to use account recovery when you can’t reset your Apple Account password = How to use account recovery when you can’t reset your Apple Account password - Apple Support
Did you use other equipment while the request was being processed? Note the two sections about how using devices while using Account Recovery may result in the request being cancelled automatically. This may include any accounts and their equipment linked to your account [ How do I fix Apple Account Recovery text … - Apple Community ] by Family Sharing.
2) If the request was not canceled but you did not receive a message by the time anticipated, go directly to https://apple.com/recover Follow the directions to regain account access.
E.g.
How to recover iCloud account with a new … - Apple Community
Doesn’t have old telephone and recovery link is being sent to an address to which the person does not have access.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
says, “If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to iforgot.apple.com. Follow the instructions to regain access to your Apple Account.”
If you have suggestions as to how Apple can improve a feature, it is best sent to
Sep 30, 2026 7:49 AM in response to WheelieNick
I never use the same account on my devices as I do for my "apple account" (used for development).
My legal obligations make this impossible.
Account recovery should have a mechanism to support a secondary email.
Originally posted at discussions.apple.com/thread/256367879