Level 1 (4 points)

iPad shuts down after 30 minutes with a green rectangle

uhhhhhhhh so my ipad dies after like maybe 30 minutes and by the time it dies there is like a green square or rectangle that appears in some milliseconds or a second and when i hold the power button the apple logo appears and the screen turns black, if i keep holding it, eventually it goes back to normal, but by the next 30 minutes, it happens again, it's a loop i think, and by the way, depending on what app you are using, or something, the rectangle is different, for example, i am using youtube in youtube shorts, the rectangle will be the same size as the youtube short screen

Posted on Sep 30, 2026 5:01 AM

2 replies

LotusPilot

Level 10 (334,506 points)

Sep 30, 2026 6:06 AM in response to maximus189

Your iPad battery may have a fault, or may be reaching the end of its usable life. If the battery has failed or is failing, the iPad may unexpectedly turn-off as described.

Are you able to use the iPad, without the unexpected shutdown, while remaining connected to your Power Adapter? If yes, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off immediately or shortly thereafter, this test demonstrates the iPad battery having reached the end of its usable life:

iPad Repair & Service - Apple Support

If you continue to experience difficulties, you will need to seek assistance directly from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple