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OatsHalley
User level: Level 1 (4 points)

Cellular 'Turn On This Line' is greyed out on iPhone

What’s it mean when the turn on my line on my on my iPhone on my cellular settings is faded, instead of bright green! Does this mean it off!




[Re-Titled by Moderator]

Original Title: Question! 

Posted on Sep 30, 2026 3:51 AM

2 replies

Carol B.
User level: Level 7 (22,975 points)

Sep 30, 2026 4:45 AM in response to OatsHalley

In addition to Alancito's good questions, I add two more:

  • Did you recently purchase this phone?
  • Did cellular service work on this phone - for you - before this?


I suggest you contact your cellular company. They should be able to help. Unless this is a recently purchased, used iPhone. Please let us know.

Alancito
User level: Level 7 (31,566 points)

Sep 30, 2026 4:03 AM in response to OatsHalley

OatsHalley ~ What model of iPhone is it?...


Settings > General > About > Model Name


And what version of iOS is it running?...


Settings > General > About > iOS Version


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Originally posted at discussions.apple.com/thread/256367772