User level: Level 1 (9 points)TomTomGo5100
Have TomTom MyDrive on MacBook Pro. I cannot update no matter how many internet solutions I follow, even TomTom's instructions.
I thought I could uninstall the Mydrive but even that I cannot do. Thinking that if I can uninstall and then reinstall it might work. However I can find no TomTom when I go to Apps on laptop.
Confused greatly
Posted on Sep 30, 2026 3:00 AM
User level: Level 9 (74,110 points)Sep 30, 2026 7:36 AM in response to annirooni
To fix this, you need to look for MyDrive Connect rather than "TomTom" in your Applications folder, as the actual app is named differently than the brand. Since corrupt background files are likely blocking your updates and preventing a standard removal, you can force-uninstall it and perform a clean installation.
Originally posted at discussions.apple.com/thread/256367757