User level: Level 1 (4 points)Hi.
Ive lost my iPad and am claiming on an insurance policy. I need proof of purchase. Can I obtain a receipt or similar for a device purchased from Apple in 2019? I bought it in the Bath store which is currently closed.
Posted on Sep 30, 2026 1:46 AM
User level: Level 10 (95,874 points)Oct 2, 2026 2:07 PM in response to DonUmbro
You’ll need the receipt from your records. Apple generally only retains receipts for a short period of time. A device that old also has limited value, maybe $50-$100 at most so it’s probably not even worth the hassle. You can check at https://www.apple.com/shop/trade-in?afid=p240%7Cgo~cmp-21676437505~adg-166399976785~ad-739794424259_kwd-18985453730~dev-c~ext-~prd-~mca-~nt-search&cid=aos-us-kwgo-txt-tradein-ipad-account-launch-
User level: Level 9 (64,078 points)Oct 2, 2026 2:45 PM in response to muguy
Some (most?) insurance policies cover replacement value. If it’s an iPad Pro and the insured can establish purchase price it could be worth $1,000+ USD on the claim.
What needs to be established is who’s the merchant? Who did OP/insured purchase the item from??
User level: Level 10 (462,771 points)Oct 2, 2026 6:35 PM in response to Jeff Donald
Jeff Donald wrote:
Some (most?) insurance policies cover replacement value. If it’s an iPad Pro and the insured can establish purchase price it could be worth $1,000+ USD on the claim.
I suspect it would be the value of a 7 year old iPad model. At least that's the way things work with car insurance. It would be replacement cost with an identical model.
User level: Level 9 (64,078 points)Oct 3, 2026 1:09 PM in response to Limnos
In US, you can insure for replacement value or dollar value. My camera equipment is insured for dollar value. I pay annually about $1.75 per $100 of value. On $50,000 of equipment I pay $875 annually. Mines a zero deductible. You will pay less per hundred if you add a deductible. It’s typically referred to as a whole risk or all risk rider. The correct name is an inland marine policy.
Replacement value will be the cost to replace with a similar product, less a deductible. A good insurance company will replace with equivalent new model, if the exact model is not available.
User level: Level 10 (124,115 points)Oct 2, 2026 2:02 PM in response to DonUmbro
Hello~ Where did you purchase your iPad? Apple or elsewhere?
~Katana-San~
Originally posted at discussions.apple.com/thread/256367736