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Ring app displays incorrect device and iOS versions

When I sign into my ring cameras under devices, it sometimes shows a laptop with with iOS 18.7 and other times it shows my I phone with 26.2, both say “this device” should I be worried? I don’t own a Mac laptop.

2 replies

What did ring support tell you? Ring cameras uses a form of low energy Bluetooth to see any nearby device within its range. The app is showing the nearby hardware within its operating range. The Bluetooth specification version that ring uses allows that. The other devices would have to pair with the camera in order to connect. Just don’t permit any attempts to pair a device that doesn’t belong to you.

That makes a lot of sense. I find when I call ring they have scripted answers and are unable to respond outside that script. But my neighbor has a camera too, so possibly it’s picking up his? I have my Bluetooth off, I will see if I can change anything else. Thanks