Code de validation non recu

Translated by google:

>>Validation code not received

I can't log in to my account because the validation code isn't arriving. Please help me.<<

There are different ways to receive the verification code.

On the trusted device, by getting a phone call or text message from Apple, or the Account Recovery process:

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If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.
2. Choose to have the code sent to your trusted phone number.
3. You’ll get a text message or phone call from Apple with your verification code. If you use the Unknown Senders filtering in the Messages app, check there for your verification code.

4 . Enter the code on your other device to complete sign in.

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If you temporarily don’t have access to your trusted devices or trusted phone number, the fastest way to get access to your account is to wait until you have access in the next few days. Then sign in with two-factor authentication. After you do that, you can also add additional trusted phone numbers to your account for the future.

If you permanently don’t have access to either your trusted devices or your trusted phone number, you can still attempt to recover access to your account.

1. Try to sign in to your Apple Account.
2. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.
3. Choose “Can’t use [phone number]”.
4. If you don’t have access to any trusted phone number on file with your Apple Account, you can initiate the process to recover access to your account. Follow the onscreen steps.

Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. Contacting Apple can’t help speed up the process.

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copied from: Get a verification code and sign in with two-factor authentication - Apple Support

Obtenir un code de validation et se connecter à l’aide de l’identification à deux facteurs - Assistance Apple (FR)

Did you know that there is also a French speaking Apple Community?

You might get more answers in these forums from native speakers.

Saviez-vous qu'il existe également une communauté Apple francophone ?

Vous pourriez obtenir davantage de réponses de la part de locuteurs natifs sur ces forums.

Communauté d’assistance Apple officielle

Welcome and thank you for reaching out. 🤗

According to Apple:

Not sure where your verification or reset email was sent? You can check all of the email addresses associated with your Apple Account or resend the email.

Search for the email:

The email is sent from “Apple”, so you can search for it in your email account. If it isn’t in your inbox, check your folders.

If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items or Archive folder. You might also have to change your email address settings to allow messages from email.apple.com.

Make sure you’re checking the correct email account:

If you’re looking for a password reset email, check each email address associated with your Apple Account.

If you’re looking for a verification email, you can sign in to your Apple Account and review all the email addresses you have on file, including the one that you’re trying to verify.

If the email address is spelled incorrectly, you can update it and send another verification email.

Resend the email:

To resend a password reset email, repeat the steps to reset your password and a new email will be sent to your Apple Account primary email address.

To resend the verification email, sign in to the Apple Account on the web. Click Resend next to the email address that you want to verify and you’ll receive another email at that address.

Make sure that you’re getting email:

If you’re not getting any email, you might need to contact your email service provider for help. Learn what to do if you can’t send or receive email on your Mac or if iCloud mail isn’t working.

If you need more help, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer