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How do I fix a black display issue when clicking or opening Finder on MacBook Pro?

Hello, I need help with a display issue on my MacBook Pro M4, IOS Golden Gate.

The screen suddenly turns black when I click or open Finder. However, the MacBook itself is still running. The cursor can still move, and the Dock may still be visible, but the main display becomes black.

The problem happens unexpectedly and has occurred more than once. 



[Re-Titled by Moderator]

Original Title: A black display issue

6 replies

Welcome and thank you for reaching out. 🤗


If you have any antivirus software installed, then remove it A.S.A.P. as they interfere with the system operations and performance.


If you don’t have anything like that installed, then try the following:


First, let’s see if this issue happens in Safe Mode:


  1. Shut down your Mac.
  2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
  3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
  4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
  5. Log in to your Mac. You might be asked to log in again.


If the strange behaviors do not occur, then it may possibly be a software issue.


If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.


If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.


If the problem persists, then let’s try this:


Need more help?


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

"How do I fix a black display issue when clicking or opening Finder on MacBook Pro?: Thank you for your reply, I restarted my MacBook and the problem was resolved."

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You are welcome. Excellent job troubleshooting this!


Report this Bug and the Fix to Apple:

Do your Part: Inform Apple of your feedback of this issue. Include how you’ve troubleshot this, and your results. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know what needs to be fixed, and what their customers prefer in updates, and future macOS versions to come.

  1. Go Here: Feedback - macOS - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Select: "Software/Firmware Update" for the "Feedback Area"
  4. Comment: that this all occurred after installing an update, and how you have troubleshot this this far. Include the URL of this thread.
  5. Proceed from there as necessary

Thank you for your advice, I restarted my MacBook and the problem was resolved.

Thank you for your reply, I restarted my MacBook and the problem was resolved.

"A black display issue: Hello, I need help with a display issue on my MacBook Pro M4, IOS Golden Gate. The screen suddenly turns black when I click or open Finder. However, the MacBook itself is still running. The cursor can still move, and the Dock may still be visible, but the main display becomes black. The problem happens unexpectedly and has occurred more than once. "

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Troubleshooting Black Display with Cursor-Only:

A. Remove External Displays:

Do you have an external screen recently connected? If so, disconnect them.


B. X-Mirror the Screen:

[Hold Down: command + Press: F1]. When you do so, your screen will be mirrored.


C. Three-Finger Swipe:

Swipe up the trackpad with three fingers. Create a new Desktop, by clicking the encircled + at the top-right corner. Then, access the new Desktop.


D. [command + tab]:

[Hold Down: command + Press: tab]. As you go about pressing tab, you will be able to switch to apps.

Thank you for your advice, I restarted my MacBook and the problem was resolved.