Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
angadjakhal
User level: Level 1 (4 points)

Screen blacks out after overnight inactivity.

My iPad screen blacks out after few hours of inactivity. I have to push power button multiple times - the longer the inactivity time, the higher number of times power button needs to be pushed - for the screen to turn on. Please help.

Posted on Sep 29, 2026 7:02 PM

1 reply

LotusPilot
User level: Level 10 (334,506 points)

Sep 30, 2026 1:26 AM in response to angadjakhal

Ensure that you have updated your iPad to the most recent version of iPadOS supported by your iPad Pro. The tags appended to your post suggest that iPadOS 18.x is currently installed. At the time of writing, dependent upon your model of iPad Pro, you should be able to update your iPad to iPadOS 26.7.1 and/or iPadOS 27.0.1.


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Originally posted at discussions.apple.com/thread/256367580